Terms of service

Terms of service

 

Welcome to CuddleMinis. By accessing, browsing, or shopping on our website (“Website”), you agree to comply with and be bound by these Terms & Conditions.

If you do not agree, please do not use our Website.

1. Eligibility & Account Responsibility

Our Website is intended for individuals legally capable of entering contracts under Indian law.
Minors may use the Website only under parental or guardian supervision.

You are responsible for:

• Maintaining account confidentiality
• Providing accurate registration details
• All activities under your account

We reserve the right to suspend or terminate accounts containing inaccurate or misleading information.

2. Product Information & Availability

We strive to display accurate product details, images, and pricing. However:

• Colors may vary due to screen differences
• Minor variations in design or stitching may occur
• Errors in product description or pricing may happen

CuddleMinis reserves the right to correct errors or cancel orders affected by inaccuracies.

3. Pricing & Payments

• All prices are listed in INR and inclusive of applicable taxes unless stated otherwise
• Payment must be completed before dispatch
• We may revise pricing, promotions, or offers at any time

Payments are processed via secure third-party gateways, and we do not store sensitive payment details.

4. Order Acceptance & Cancellation

Orders are confirmed only after dispatch. Prior to dispatch, we may:

• Cancel suspicious or fraudulent orders
• Limit quantities per user
• Modify or cancel orders due to pricing or stock errors

Refunds will be processed if payment has already been made.

5. Shipping & Delivery

We partner with third-party logistics providers for deliveries.
Estimated delivery timelines are indicative and may vary due to:

• Logistics delays
• Weather or regional disruptions
• Incorrect shipping information

Delivery risk transfers to you upon successful delivery.

6. Returns, Refunds & Exchanges

Returns and refunds are governed by our separate Return & Refund Policy available on the Website.
Certain items such as sale products or hygiene-sensitive items may be non-returnable.

7. Intellectual Property

All content, including but not limited to text, graphics, logos, designs, and images displayed on the website, is the sole property of CuddleMinis.

Any unauthorized use, reproduction, or distribution is strictly prohibited and may result in legal action under applicable laws, including the Copyright Act, 1957 and the Trademarks Act, 1999.

8. User Conduct

You agree not to:

• Post unlawful, abusive, or harmful content
• Violate intellectual property rights
• Attempt unauthorized access to the Website
• Use the Website for fraudulent or illegal activities

Violation may result in account suspension or legal action.

9. Third-Party Links

Our Website may contain links to third-party websites or services.
We are not responsible for their content, policies, or practices.

10. Limitation of Liability

To the fullest extent permitted by law, Cuddleminis shall not be liable for:

• Indirect or incidental damages
• Delivery delays caused by logistics partners
• Website interruptions or technical issues

Our total liability shall not exceed the amount paid for the relevant transaction.

11. Indemnity

You agree to indemnify and hold Cuddleminis harmless against any claims, damages, or losses arising from:

• Your misuse of the Website
• Violation of these Terms
• Infringement of third-party rights

12. Termination

We may suspend or terminate access to the Website at our discretion if these Terms are violated or misuse is detected.

13. Governing Law & Jurisdiction

These terms shall be governed by and construed in accordance with the laws of India. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Gautam Buddha Nagar, Uttar Pradesh, and shall be resolved in accordance with Indian legal principles, including the Information Technology Act, 2000 and the Indian Contract Act, 1872.

14. Changes to Terms

We may update these Terms periodically. Continued use of the Website constitutes acceptance of revised Terms.

Last Updated: March 2026

15. Contact Us

If you have any questions or concerns regarding the Terms of Use or for any technical support or use of Services or our products, please contact us at contact@cuddleminis.com

Our authorised representatives may reach out to you to answer your queries and/or address your concerns.